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If your IIS Server is Hosted on Windows2003 or greater , you'll
also need to change the idle timeout for IIS worker processes.
In IIS Manager, select Application Pools -> DefaultAppPool->Properties
From the Performance tab, under 'Idle timeout', set 'Shutdown worker process
after being idle for' the timout value you wish to use.
Save your changes.
IssueView will also sometimes report a timeout when none has occurred. Our
default exception handler can't distinguish between an unhandled exception, and
a timeout. If you get a Timeout error, and don't believe it is
legitimate, please send us your log file, along with an explanation of the
problem (C:\inetpub\wwwroot\IssueView\IVW.log)
support@issueview.com
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