Adding Licenses
IssueView licenses are 'dedicated' licenses. A license is required for
each IssueView user. You can purchase additional licenses at any
time. Additional licenses are $100 a piece. Once you've spent $2,500, your Workgroup license
becomes an Enterprise license, and you can create an unlimited number of User IDs
on a single SQL Server. If you need to purchase additional licenses, you can do so
here.
Database Options
You can download IssueView with an MS Access database, or Microsoft's Data
Engine (MSDE - a free SQL Server runtime). You can use either
database with any license. MSDE throttles performance at 8 simultaneous
transactsions, and will support dozens of users. If you expect to have a
heavier load, you'll need to supply your own Microsoft SQL Server (7.0 or
above) .
Upgrades and Maintenance releases
Bug fixes and maintenance releases are always free. Thus, if you purchased
version 4.0, you'll get 4.1, 4.2 etc. for free. When a Major Release
(e.g., 4.4 to 5.0) comes out, every one who purchased in the last 6 months gets
it for free to! Existing customers, who purchased more than 6 months
ago, can upgrade to the next major
release for 50% of the current price. Thus, if you purchased the Version
4.x Enterprise Edition for $2,500, now that Version 5.0 is out, you can purchase it
for $1,250 (assuming that the price for the Enterprise Edition remains $2,500).
Refund Policy
IssueView comes with a 30 day money back guarantee. If you're not
completely satisfied, just return the software within 30 days, and we'll issue
you a full refund.
